List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

determine the financial requirements and expectations for financial investment products of at least three different clients.

In the course of the above, the candidate must:

establish an overview of each client’s personal and financial situation

determine each client’s risk profile.

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

legislative requirements and industry codes of practice relating to determining client financial requirements and expectations

organisational policies, procedures and protocols, including for:

determining client financial requirements, expectations and investment needs

recording and maintaining client-related information, including required formats and accessible locations

types of information used to determine clients’ financial situation and expectations

financial product sales techniques

risk and fraud indicators relating to client’s financial position

risk and reward principles in relation to financial products and services

techniques and tools for providing quality customer service.

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice	Yes	No	Comments/feedback
Obtain from authorised representative all available information on client required to identify client’s situation according to organisational procedures and professional protocols
Identify and clarify with authorised representative client expectations, needs and objectives
Develop summary analysis of client’s financial position and determine their contact category based on extent of client disclosure
Determine if client requires execution or settlement-only action and do not offer or provide further advice
Update organisational system with required client information
Review summary analysis and communicate with relevant stakeholders to confirm client’s financial position according to organisational procedures
Identify risk and fraud indicators and take required action according to organisational procedures
Record assessment of client’s financial position where required
Determine client investment needs and preferences with respect to financial product and service selection or portfolio
Clarify client requirements, expectations and concerns with authorised representative, and respond to identified concerns according to professional protocols
Obtain specialist advice where necessary or refer client to relevant personnel or organisation if required services cannot be provided by organisation
Analyse information provided by authorised representative and determine risk or reward and asset allocation strategies according to client and legislative requirements, organisational policies and procedures and industry codes of practice
Complete required client information, financial and personal histories and disclosure documentation according to organisational procedures
File completed documentation and information according to legislative and regulatory requirements, and organisational policies and procedures
Create or update organisation’s client records as required and according to organisational procedures

Assessment Cover Sheet

FNSCUS515 - Determine client financial requirements and expectations

Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

FNSCUS515 - Determine client financial requirements and expectations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: